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PRTG sensor graphic

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Hello, I have issue with the graphs of the sensors. In live data tab the graph from interval to interval have blanks, even though there is a value in the table. In the next refreshing interval the graph is filled and it is ok, and so on and so on. Is it a bug or something? I have 16.1.21.1691 version of prtg.

graphs prtg sensor

Created on Feb 8, 2016 3:28:48 PM by  Aleksandar (0) 1



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Hello Aleksandar,

Could you please send us a screenshot showing the issue - the "Overview" and the "Live Data" tab of a sensor?

(it is not possible to attach the pictures here; please use any website for picture upload and send us the link)

Thank you

Created on Feb 9, 2016 3:17:22 PM by  Isidora Jeremic [Paessler Support]



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HI, Here you are: http://prntscr.com/a12xj4 without gap http://prntscr.com/a12y7g with gap

BR,

Created on Feb 9, 2016 5:41:39 PM by  Aleksandar (0) 1



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Hello,

We need some more information (log files) from your PRTG. Please open a support ticket so we will continue troubleshooting there. Please refer to this KB article in the ticket.

Thank you

Created on Feb 10, 2016 6:57:33 PM by  Isidora Jeremic [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.