What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

I'm receiving an error with vm objects

Votes:

0

These objects, server vms on an esxi host, all used to work at one point. Recently I began receiving a down status with the message, "Input string was not in a correct format." I have tried deleting and recreating the objects, but I receive the same message each time.

error esxservervmsensor vmare-soap

Created on Feb 22, 2016 6:25:46 PM



2 Replies

Votes:

0

Is this ESX(i) 4.x? The thing is that ESXi 4.x is no longer supported in PRTG as of version 15.3.19.4028.

I would advice upgrading ESX(i) since general support already ended and technical guidance will also end this year in a few months. See also: http://www.vmware.com/files/pdf/support/Product-Lifecycle-Matrix.pdf

If you absolutely need to continue using ESX(i) 4, write us an email ([email protected]), reference this KB post in order to provide you with the old executables used by the sensors. The downside to this would be however that you won't be able to use the new Datastore Sensor and you would have to do replace those sensor after every update of PRTG.

Kind regards.

Created on Feb 24, 2016 12:51:34 PM by  Erhard Mikulik [Paessler Support]



Votes:

0

Oof. You're absolutely right. My best course of action here is to upgrade ESXi. Thank you very much for the reply!

Created on Feb 24, 2016 1:03:17 PM




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.