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Cannot activate Network Monitor after re-install Windows on new HDD

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Dear Paessler team,

I just re-install my Windows due to HDD crash, to a new HDD. After I re-install PRTG Network Monitor, and tried activate, it said that "Current activation status of your software license : Activation grace period expired" and "Last message about activation : Activation: Check via activation1.paessler.com, result is "License too old" ".

What sould I do to activate my license?

Regards,

activation old-license prtg

Created on Feb 29, 2016 2:31:13 AM



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Accepted Answer

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Please open up a ticket with [email protected] including a reference to this thread and the last 6 digits of your license. Then we'll take care of it :)

Created on Feb 29, 2016 10:02:23 AM by Stephan Linke [Paessler Support]

Last change on Feb 29, 2016 10:18:14 AM by Stephan Linke [Paessler Support]




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