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Historic Data Report show incorrect Time Span




When i set 2-year range Start: 2014-03-06 End: 2016-03-04

i get report with 1-year range Time Span: 06.03.2014 - 06.03.2015

incorrect prtg reports

Created on Mar 4, 2016 3:28:17 PM

3 Replies



Hello there,
we appreciate your contact.

According to PRTG's API Documentation:

Maximum Timeframe per API call: 40 to 500 days per API request

Note: If you try using a larger time span than 500 days, PRTG will reduce it to 365 days automatically.

So you need to reduce the timeframe to 500 days or less and use multiple queries to generate a 2 years report.

Best Regards,

Created on Mar 8, 2016 1:07:31 PM by  Luciano Lingnau [Paessler]

Last change on Jul 24, 2018 7:42:29 AM by  Brandy Greger [Paessler Support]



Very strange limit. I can view 750 days Graph. Why i cannot view >500 days report?

Created on Mar 10, 2016 3:22:06 PM



That's currently an limitation of the /api/historicdata.xml API limitation I'm afraid. There's currently no workaround to it.

Best Regards,

Created on Mar 11, 2016 8:40:27 AM by  Luciano Lingnau [Paessler]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.