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overview tab not loading

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i have a couple different prtg installations where the 'overview' tab will randomly not load correctly when i click on a device or a sensor.

this behavior seems to have begun after the feb 2016 update.

it seems to do it about 20% of the time, if i click on another tab like '2 day' and then go back to overview it will load fine.

any suggestions?

fails-to-load overview-tab prtg

Created on Mar 9, 2016 4:46:21 PM



4 Replies

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Hello,

Thank you for your KB-Posts. Can you please share some screenshots showing the issue? Also, please provide details where this happens, in the Enterprise Console or Webinterface (which Browser then)?

best regards.

Created on Mar 10, 2016 12:22:19 PM by Torsten Lindner [Paessler Support]



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the web interface, with chrome

Created on Mar 15, 2016 8:17:17 PM



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http://https://onedrive.live.com/redir?resid=97B7D246EA16EDA3!40900&authkey=!ACk3yTzH-OAvcXA&v=3&ithint=photo%2cPNG

Created on Mar 15, 2016 8:19:09 PM



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Hello,

We are able to reproduce this issue and can confirm this is a current bug in the stable release. I'm afraid, we cannot provide you with a precise ETA on when this issue will be fixed in the stable version, sorry. Please bear with us.

Created on Mar 16, 2016 4:11:22 PM by [email protected]




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