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SSL handshake error

Votes:

0

Hi.

I'm currently seeing the error displayed below:

Last message: Error connecting with SSL. Error connecting with SSL. error:14077410:SSL routines:SSL23_GET_SERVER_HELLO:sslv3 alert handshake failure

We've taken a look at the certificates and they're fine.

It seems to be an issue with PRTG.

Regards

Francis

handshake-failure routines-ssl23-get-server-hello-sslv3 ssl

Created on Apr 11, 2016 10:35:42 AM



5 Replies

Votes:

0

We're going to need some more details:

  • What sensor are you using?
  • Screenshots of the configuration of the sensor

Just so we can replicate the problem here and see what the solution could be.

Created on Apr 12, 2016 11:55:23 AM by Stephan Linke [Paessler Support]



Votes:

0

Hi Stephan.

We're using the HTTP sensor.

There haven't been any problems with it up until recently.

Please see the screenshot below:

title

Access rights that are inherited are set to full.

Created on Apr 12, 2016 12:21:38 PM

Last change on Apr 13, 2016 6:04:57 AM by Stephan Linke [Paessler Support]



Votes:

0

What version of PRTG are you using? I've tried it with the latest one and the sensor works with both the HTTP and HTTPS version of the website :)

Created on Apr 13, 2016 12:06:48 PM by Stephan Linke [Paessler Support]



Votes:

0

Installed versions:

Probe Service: V14.2.10.2256 Server Administration Tool: V14.2.10.2256 Probe Administration Tool: V14.2.10.2256 Import Tool: V14.2.10.2256

Created on Apr 14, 2016 10:37:42 AM



Votes:

0

That version is quite old, please update to the latest version available (16.2.23) and try it with this one :)

Created on Apr 14, 2016 10:51:52 AM by Stephan Linke [Paessler Support]




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