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Health Probe Down

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We were testing this out and got sidetracked for a bit due to other projects. Came back to it today and it says that the Probe Health is Down and Disconnected.

From the web UI I also get the message that "Monitoring may be incomplete or inaccurate due to fundamental problems in your PRTG instllation! Click here for more information!" When I click the link, I get the same information as above with no further details on how to fix the issue.

The last time data was collected was several weeks back. The first thing I did was to update to the latest version and that did not resolve the problem.

disconnected down prtg-probe-health

Created on Apr 18, 2016 2:39:10 PM by  jmbreci (50) 1 1



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For some reason the PRTG Probe Service was set to manual and not started. Starting that fixed the problem.

Created on Apr 18, 2016 2:42:02 PM by  jmbreci (50) 1 1



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.