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PRTG and Mcafee Firewall Issue

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kind of an off the wall question, and i cant say for sure were the issue is but when I enable Mcafee Hips on a server, PRTG goes from using the service account I tell it to in the settings to trying to authenticate with, to the computer object instead of the service account.

i removed multiple parts of this error im getting from prtg, but moral is its trying to pass the computer account instead of the username I have set in setting for the device.

This is from the PRTG log......

Login failed for user 'PR**\computername$'.(Connectionstring: Data Source=pbi**..local;Initial Catalog=databse_Incidents;Integrated Security=True;Password=;Connect Timeout=60)

Cant say for sure were the issue is but as soon as I turn off HIPS on the server everything starts to work again. One would say its HIPS is causing the issue but this error has me questioning my PRTG is not using what I have set for settings.

authentication firewall mcafee prtg security

Created on Apr 19, 2016 8:00:08 PM



1 Reply

Votes:

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Dear kube

Please let me know in which sense "everything" is starting to work again. Which sensor types are affected?

It might be more convenient to continue the discussion with direct contact, you can reach us via [email protected].

Created on Apr 21, 2016 11:51:33 AM by Arne Seifert [Paessler Support]




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