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constant errors monitoring vCenter




We set up PRTG about a year ago and up until recently everything was running smoothly. Recently however our vcenter sensor has been going on the 'fritz' constantly giving errors that 'statics for this entity are not available' and then saying all was well. Does anyone know why we are getting all of these false positives?

Thank You

prtg soap vcenter

Created on May 11, 2016 12:49:46 PM

1 Reply




This error message usually occurs when there is a high load on this host. Monitoring requests will then get a very low priority and the server will stop to send performance details. It might help to connect to the ESX host via the vSphere Client and restart the "vxpa"-service . It might help to restart the CIM-Service on the ESX as well.

Please let me know if you are still experiencing the same issue or if you have any further questions.

Created on May 12, 2016 11:40:10 AM by  [email protected]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.