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PAE701512 : Structural error in xml file, 15 open items

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0

Get this error " Structural error in xml file, 15 open items". Tried reinstall the application, changed the port from 8080 to others, still the same.

prtg senors snmp

Created on May 16, 2016 9:45:41 AM



3 Replies

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Changing ports and reinstalling won't help in that case, unfortunately. The error simply means that your configuration got corrupted. In order to get PRTG into a working state again, please proceed as outlined in our Configuration Restore Guide.

Created on May 16, 2016 9:57:35 AM by Stephan Linke [Paessler Support]



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I restored the configuration.dat previous backup, all doesn't work.

Copied the configuration.dat from other PRTG server, it starts to work.

Created on May 16, 2016 10:08:06 AM



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0

Every configuration backup from your backup folder doesn't work? When was the last time the server was restarted?

Created on May 16, 2016 10:52:16 AM by Stephan Linke [Paessler Support]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.