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Issue with adding sensor to PRTG for Palo Alto firewall

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Trying to setup a new sensor in PRTG to monitor our PAN Firewalls, when I try to add a new sensor using the correct MIB library from the PAN site I keep getting a Error 2003.

I have triple checked the SNMP options on both devices and cannot connect, I am able to connect using the SNMP Tester just fine from the server.

Any other suggestions?

palo-alto-networks prtg snmp

Created on May 20, 2016 6:53:31 PM by  csoftichsg (1) 1



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Hello,
thank you for your post.

Error 2003 means that there was no reply from the device, please try adding an "SNMP Traffic" or "Uptime" sensor, do you get the same error? In that case make sure that the credentials in PRTG are correct and that the Palo Alto is accepting/replying to PRTG's SNMP requests.

Best Regards,

Created on May 23, 2016 7:08:48 AM by  Luciano Lingnau [Paessler Support]



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