What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

cisco wlc

Votes:

0

I have a cisco WLC. I want to monitor the MAC address. I have selected the custom option and selected MAC address however the mac address is not getting populated. Thank you.

cisco-wlc mac-address prtg

Created on May 26, 2016 1:38:08 PM



1 Reply

Votes:

0

Hi there,

This is most likely the case if the flows contain the amount of traffic, but no source or destination addresses. Please enable the Log Stream Data to Disk (for Debugging) > All stream data option and forward the results to the email address [email protected]. Please refer to this Knowledge Base article. I will review the results to see what's reported by the WLC device.

Best regards, Felix

Created on May 27, 2016 12:23:40 PM by Felix Saure [Paessler Support]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.