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Updateing PRTG and Adding New License Key



I have just renewed my PRTG maintenance / support contract and received a new license key. I am currently running the following level of software:

PRTG VersionPRTG Network Monitor x64 Auto-Update StatusVersion successfully installed Operating SystemWindows Server 2012 (6.2.2 Build 9200 ), 4 CPUs (Quad x64 Model 46 Step 6), code page "Windows-1252", on "MICROSOFT VIRTUAL DISK" Server Time6/28/2016 3:01:08 PM (UTC-05:00) Server CPU Load10% UsernameTodd Knower Browser Mozilla Firefox (Mozilla/5.0 (Windows NT 6.1; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0)

Do I run auto update, enter the new key, and / or in what order do I do this?

thanks, tk

key upgrade

Created on Jun 28, 2016 7:02:57 PM

1 Reply




Thank you very much for your KB-Post. Yes, with a new license key, please first Enter it into the application and make sure the license is successfully activated. Once this then is accomplished, you can use the Auto-Update to get the latest version of PRTG.

best regards.

Created on Jun 29, 2016 11:29:41 AM by  Torsten Lindner [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.