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Vmware Sensor does not work anymore

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Hello, my PRTG installation had an Update in the Morning to the 16.3.24.4980 i hat 2 installations of PRTG on both i hat install the new version. (16.3.24.4980)

one of the installation is up2date and shows no errors. the other installation, shows a other Version with a + after the Versionnumber like (16.3.24.4980+) and all vmware Sensors such as vmware host hardware status or vmware virtual Maschine Status shows error with following Message: Der Remoteserver hat einen Fehler zurückgegeben: (503) Server nicht verfügbar.

Some one has a Idea?

regards Frank

503 error remoteserver update vmware

Created on Jul 13, 2016 8:25:36 AM



1 Reply

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Dear Mr. Fischer

This is an issue best tackled via direct email support. Please contact us via [email protected]. Please ask the question in that email again. Please attach some screenshots of one of the VM sensors. We would need a screenshot of

  • the overview tab
  • the logs tab
  • the settings tab (multiple screenshots if necessary to cover all options.)

Created on Jul 14, 2016 3:02:02 PM by Arne Seifert [Paessler Support]




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