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PRTG recover



Hi, I have an old PRTG station that is running an old version of PRTG (v8.1). Is possible to upgrade it without problem?

Otherwise, I would like to change the hardware, so I would like to install a brand new pc with the latest version of PRTG and I would like to know If is possible to migrate data from the old machine to the new.

Thanks Luca

migration prtg upgrade

Created on Jul 13, 2016 10:25:01 AM

2 Replies

Accepted Answer



Hi Luca,

Thank you very much for your support ticket. Updating such an old PRTG installation is very tricky, and may not be successful. So I would definitely leave the old installation "untouched".
I would perform one try to migrate only the configuration file and historic data to the new machine. So:

  1. Install a new PRTG version on a new machine.
  2. Stop all PRTG services, both on old and new installation
  3. Only copy the "PRTG Configuration.dat" and "Monitoring Database"-subfolder from the old to the new installation (overwriting the according objects on the new installatio).
  4. Restart all PRTG Services.

If this then does not bring up the new PRTG installation successfully, with all objects and data from the old one, please create a new setup from scratch with assistance of Auto-Discovery, etc..

best regards.

Created on Jul 14, 2016 1:22:59 PM by  Torsten Lindner [Paessler Support]



Hi, thank you very much for the reply. It works perfectly, yes, some sensors to adjust but everything goes well!

Created on Jul 15, 2016 11:08:29 AM

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.