What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

snmp no resposne

Votes:

0

Hello,

we want to monitor some devices only when they are online. If they are offline we get the following message:

No response (check: firewalls, routing, snmp settings of device, IPs, SNMP version, community, passwords etc) (SNMP-Fehler # -2003)

Additionally the sensor go to state error, but its not really an error. The message ist correct, i know, but i dont want that the sensor got to error. What can i do in this case?

greetz Stefan

error-messages online prtg snmp

Created on Jul 21, 2016 1:31:54 PM



1 Reply

Accepted Answer

Votes:

0

Hi Inrosic,

You can follow this article to automatically acknowledge the error status. Please note that it will not be possible to differentiate if it's an error defined by a limit or if the device is not reachable.

You can also define dependencies to pause the SNMP sensors if i.e. the Ping fails.

Best, Felix

Created on Jul 22, 2016 11:39:53 AM by Felix Saure [Paessler Support]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.