My former working Windows Updates Status (Powershell) sensors fail with Exception calling "Search" with "1" argument(s): "Exception from HRESULT: 0x80244007". What is going on?
Created on Jul 25, 2016 2:13:52 PM by
Last change on Jul 25, 2016 4:52:40 PM by
This article applies to PRTG Network Monitor 16 or later
If the Windows Updates Status (Powershell) sensor suddenly stops working and shows the error message Exception calling "Search" with "1" argument(s): "Exception from HRESULT: 0x80244007", the reason may be an update for Windows Server 2012 R2 (KB3159706).
This update enables ESD decryption provision in WSUS and has a number of manual post installation requirements. Once you have done these post install requirements, the WSUS service and so the sensor will work again.
Please follow the steps below to fulfill the post install requirements.
"C:\Program Files\Update Services\Tools\wsusutil.exe" postinstall /servicing
(Thank you, Peter King!)
Created on Jul 25, 2016 2:24:44 PM by
Last change on Jul 25, 2016 4:51:34 PM by
I'm getting the above error on a group of non-wsus servers. These are newly installed sensors. I checked on one in particular and it is Server 2012 R2 that is used for security cams. There is no KB3159706 installed. Is there a fix/work around for this?
Created on Feb 24, 2017 5:19:42 PM by
Hi bendu,
What happens when you run an updatecheck manually on the affected hosts? What you get in the sensor is basically the same you would get when checking updates manually, which is in the end an issue on the operating system in this case. Are you sure there's no WSUS involved? I'm just asking, because the error is usually only thrown with WSUS involved. If you can't get around it, your best option would be to contact Microsoft about it I'm afraid.
Kind regards,
Erhard
Created on Feb 27, 2017 8:16:34 AM by
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