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Is it possible to link PRTG with GLPI



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I'm using GLPI ( in order to manage my IT service. It's very useful because there is a ticket manager, contracts manager, inventory manager, etc.

Problem, is it possible to send tickets from PRTG to the ticket manager of GLPI ? Is there an API or something ?

Thank you for your help.

Best Regards.

glpi prtg tickets

Created on Aug 4, 2016 8:01:50 AM by  benlelillois (0) 1

1 Reply



Your Vote:



Hello Ben, thank you for your post.

You can consider two distinct approaches based on which format would work better or be compatible with GLPI:

  • Use PRTG's API to query for open tickets, then re-create the ticket in GLPI and close the PRTG Ticket.

Best Regards,
Luciano Lingnau [Paessler Support]

Created on Aug 5, 2016 10:36:16 AM by  Luciano Lingnau [Paessler Support]

Last change on Jul 30, 2018 9:55:45 AM by  Brandy Greger [Paessler Support]

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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.