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Is it possible to link PRTG with GLPI

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Hello,

I'm using GLPI (http://glpi-project.org/) in order to manage my IT service. It's very useful because there is a ticket manager, contracts manager, inventory manager, etc.

Problem, is it possible to send tickets from PRTG to the ticket manager of GLPI ? Is there an API or something ?

Thank you for your help.

Best Regards.

glpi prtg tickets

Created on Aug 4, 2016 8:01:50 AM by  benlelillois (0) 1



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Hello Ben, thank you for your post.

You can consider two distinct approaches based on which format would work better or be compatible with GLPI:

  • Use PRTG's API to query for open tickets, then re-create the ticket in GLPI and close the PRTG Ticket.

Best Regards,
Luciano Lingnau [Paessler Support]

Created on Aug 5, 2016 10:36:16 AM by  Luciano Lingnau [Paessler Support]

Last change on Jul 30, 2018 9:55:45 AM by  Brandy Greger [Paessler Support]



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