I upgrade from PRTG V126.96.36.19922 to V188.8.131.5288 today.
The upgrade was smooth and successful.
Two things is bothering us:
1. After the upgrade, data was lost from 7:10AM until 12:25PM. (The upgrade was done at around 12:00 noon or so). This happens to all device monitored by PRTG including the probe device itself. What went wrong? Is it possible to retrieve those data back?
2. My colleague who has a Linux sensor told me that one particular sensor that perform Oracle query to our Oracle server shows a significant increase in response time compared to before the upgrade to new version. Is there any problem with the new version or any fine tuning we need to do?
I know it's not possible now but I would be glad if PRTG could provide a way for client to upload screenshots and sensor data file via this web support tool for analysis purposes.