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Change multiple devices password

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Hi,

I have a problem with change device password. Because I have a lot of device, but I have to change all devices password timely. And each device has difference password. Can I use a program to change all devices password? Or can you tell me where is the device password stored? Thanks.

datastore device password

Created on Aug 24, 2016 7:56:06 AM by  a23554 (0) 2



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Hi there,

PRTG will not store the passwords in clear text for security reasons, therefore it will not be possible to change the passwords without using the web interface, sorry.

Best regards, Felix

Created on Aug 24, 2016 1:16:00 PM by  Felix Saure [Paessler Support]



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Thanks for your answer. So I can't use the web interface change the multiple devices password? Or can you tell me what the PRTG's encryption method?

Thank you

Created on Aug 25, 2016 12:42:38 AM by  a23554 (0) 2



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Hello,

You can use the web interface to change the passwords, but it needs to be done on all devices where the password changed. Please understand that we will not give out information to decrypt the passwords.

Best regards, Felix

Created on Aug 25, 2016 8:34:25 AM by  Felix Saure [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.