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No Icons after migrating PRTG



After migrating PRTG to another system, the Icons that were in front of all the Devices are missing. Changing them manually would be a mess, because there are more than 300 Devices to change ... How am I able to migrate the Icons too?

Regards Alexander

data-migration device-icon icons migration

Created on Sep 5, 2016 10:10:35 AM

1 Reply




Thank you very much for your KB-Post. Were these custom device icons by any chance? If so, they would have to be migrated as well from the old to the new installation. The device icons are not stored in the data folder though, but in the program files folder under:

\PRTG Network Monitor\webroot\icons\devices

Once you've copied them as well, they should directly appear again.

best regards.

Created on Sep 6, 2016 11:20:04 AM by  Torsten Lindner [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.