We have a Synology system health sensor for a Synology 2414RP+ DiskStation that is giving errors randomly. The scanning interval is set every 10 minutes. The firmware of the Synology is DSM 6.0.2-8451 Update 1. PRTG version is 16.3.25.6124+
Synology System Health free memory
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4 Replies
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Well, what errors? :)
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As the title says: free memory error. It says that there isn't any free memory left while the machine is buzzing along happily when you log into the management homepage...
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Could you use our SNMP Tester and check the following OIDs:
OID | Value |
---|---|
1.3.6.1.4.1.2021.4.3.0 | Total Swap Memory |
1.3.6.1.4.1.2021.4.5.0 | Total Real Memory |
1.3.6.1.4.1.2021.4.11.0 | Total Real Memory |
...and post the results? Thanks!
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Really goes wild. I noticed also the temp sensor fails to get information?
Here are the results from the SNMP Tester:
----------------------- New Test ----------------------- Paessler SNMP Tester 5.2 20/09/2016 9:09:20 (0 ms) : Device: mypkgpnas01.oleon.local 20/09/2016 9:09:20 (1 ms) : SNMP V1 20/09/2016 9:09:20 (1 ms) : Custom OID 1.3.6.1.4.1.2021.4.3.0 20/09/2016 9:09:20 (455 ms) : SNMP Datatype: ASN_INTEGER 20/09/2016 9:09:20 (455 ms) : ------- 20/09/2016 9:09:20 (455 ms) : Value: 3317676 20/09/2016 9:09:20 (456 ms) : Done ----------------------- New Test ----------------------- Paessler SNMP Tester 5.2 20/09/2016 9:09:34 (1 ms) : Device: mypkgpnas01.oleon.local 20/09/2016 9:09:34 (1 ms) : SNMP V1 20/09/2016 9:09:34 (2 ms) : Custom OID 1.3.6.1.4.1.2021.4.5.0 20/09/2016 9:09:35 (449 ms) : SNMP Datatype: ASN_INTEGER 20/09/2016 9:09:35 (450 ms) : ------- 20/09/2016 9:09:35 (451 ms) : Value: 2034612 20/09/2016 9:09:35 (451 ms) : Done ----------------------- New Test ----------------------- Paessler SNMP Tester 5.2 20/09/2016 9:09:45 (1 ms) : Device: mypkgpnas01.oleon.local 20/09/2016 9:09:45 (2 ms) : SNMP V1 20/09/2016 9:09:45 (3 ms) : Custom OID 1.3.6.1.4.1.2021.4.11.0 20/09/2016 9:09:46 (451 ms) : SNMP Datatype: ASN_INTEGER 20/09/2016 9:09:46 (451 ms) : ------- 20/09/2016 9:09:46 (452 ms) : Value: 4829060 20/09/2016 9:09:46 (453 ms) : Done
Issue has arisen after upgrade of the NAS firmware and upgrade of the PRTG installation.
Created on Sep 20, 2016 7:10:57 AM
Last change on Sep 20, 2016 7:47:58 AM by
Stephan Linke [Paessler Support]
Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
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