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ESXi hardware status returns wrong response

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Hi,

Where does PRTG get its hardware status information from? I have one sensor reporting a memory error. When I login to the host locally the health status page is all green(no memory errors). The same goes for the hosts' IMM(IBM) and the vCenter managing the host.

Has anyone seen this before?

Thanks!

esxi hardware vsphere

Created on Sep 29, 2016 12:54:31 AM by  silver565 (51) 1 1



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Hi there,

Depending on what you have added as device in PRTG, the sensor pulls the data either from the ESXi host directly or from the vCenter. Try restarting management agents on the affected host as described here. This should resolve the issue.

Kind regards,

Erhard

Created on Sep 30, 2016 10:33:08 AM by  Erhard Mikulik [Paessler Support]



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Hi,

Unfortunately that didn't work(I restarted all the management agents)

Thanks,

Chris

Created on Oct 2, 2016 6:48:17 PM by  silver565 (51) 1 1



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Restarted the host, problem solved :)

Created on Oct 2, 2016 6:51:35 PM by  silver565 (51) 1 1



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Ok, good to hear you got it working again :)

Created on Oct 3, 2016 9:42:48 AM by  Erhard Mikulik [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.