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What is the process to add a "domain" user to PRTG

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I can not join a domain user to PRTG. The installation is AD integrated. I can add new user groups through AD, however when I attempt to add a new user there is no option for domain users, only local PRTG users.

What am I doing wrong here?

active-directory ad-integration domain integration prtg user-accounts

Created on Oct 18, 2016 10:27:42 PM by  Asales (0) 1

Last change on Oct 19, 2016 8:18:42 AM by  Luciano Lingnau [Paessler Support]



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Hello there,
thank you for your KB-Post.

Did you review our Active-Directory Integration manual section?

It contains a step-by-step guide to use Active-Directory accounts. The caveat is that you can't create users. When working with active directory authentication, you create a PRTG group and link it to an existing Active Directory group. Every user in that associated AD Group will be able to log-in with their active directory credentials from that moment onward. As soon as they log-on for the first time the corresponding account will be created in PRTG.



Best Regards,
Luciano Lingnau [Paessler Support]

Created on Oct 19, 2016 8:18:18 AM by  Luciano Lingnau [Paessler Support]



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