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Data collection

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Hi ,

Could you tell me when software is up and running, does that data send back to your server?

Or just all the data store in locally.

Thanks.

database prtg server

Created on Oct 19, 2016 2:38:56 PM by  pchen (0) 1



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I think you are asking if PRTG sends your monitoring data (Or WHAT you are monitoring) back to Paessler.

Read this:

Quote: We may collect statistics about the actual usage of our software products and mobile apps. This can give us valuable information to constantly improve on our products. The collected information will be used in anonymized form only.

I am also pretty sure that you can lock down your PRTG server (via a firewall) so it cannot talk to the internet at all (of course it will not check for updates etc). Maybe someone can confirm this?

Created on Oct 20, 2016 3:44:00 AM by  AndrewG (1,783) 2 2

Last change on Oct 20, 2016 8:15:16 AM by  Luciano Lingnau [Paessler]



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Hello pchen and thank you for your contribution AndrewG.

While as stated in the privacy policy, some usage statistics are collected by PRTG, none of this data can tracked back to which customer generated the actual data.

As for PRTG's Monitoring Database, it will be set-up locally on your Core Server. PRTG is a Standalone application and all data collected by PRTG belongs to you and stays within your network/server. Please note that even when working with remote probes, the configuration and monitoring data are always kept on the Core Server.

For more details:


Best Regards,
Luciano Lingnau [Paessler Support]

Created on Oct 20, 2016 9:01:02 AM by  Luciano Lingnau [Paessler]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.