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"error" status until confirmation

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Hello paessler,

is it possible to freeze a sensor with status "error", until a user oder admin confirm this status?

Thanks Peter

confirmed error sensor status

Created on Nov 4, 2016 3:31:22 PM by  Peter Krahe (0) 2



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Dear Peter,

Yes, your assumption is correct. The corresponding kb-article describes a way to trigger an auto-acknowledgement for 'down' sensors - or in your case to pause an alarm with http://your-prtg-server/api/pause.htm?id=%sensorid&action=0&username=myuser&password=mypassword instead of http://<your_prtg_server>/api/acknowledgealarm.htm?id=%sensorid&ackmsg=Auto-Acknowledged&username=myusername&passhash=12345678


Best,
Sebastian Kniege [Paessler Support]

Created on Nov 9, 2016 2:16:31 PM by  Sebastian Kniege [Paessler Support]



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Dear Peter,

Thank you for your kb-post.

Please refer to this article on how to auto-acknowledge an alarm and use the following code instead to auto-pause it. /api/pause.htm?id=%sensorid&action=0


Best,
Sebastian Kniege [Paessler Support]

Created on Nov 7, 2016 10:14:46 AM by  Sebastian Kniege [Paessler Support]



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Dear Sebastian,

i follow your instructions and create a notification Profile and a testsensor. Is it right, that such a sensor will paused in case of "error" status?

Best, Peter

Created on Nov 9, 2016 12:58:51 PM by  Peter Krahe (0) 2

Last change on Nov 10, 2016 9:17:24 AM by  Sebastian Kniege [Paessler Support]



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Dear Peter,

Yes, your assumption is correct. The corresponding kb-article describes a way to trigger an auto-acknowledgement for 'down' sensors - or in your case to pause an alarm with http://your-prtg-server/api/pause.htm?id=%sensorid&action=0&username=myuser&password=mypassword instead of http://<your_prtg_server>/api/acknowledgealarm.htm?id=%sensorid&ackmsg=Auto-Acknowledged&username=myusername&passhash=12345678


Best,
Sebastian Kniege [Paessler Support]

Created on Nov 9, 2016 2:16:31 PM by  Sebastian Kniege [Paessler Support]



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works fine, thank you verry much

Best, Peter

Created on Nov 15, 2016 7:29:58 AM by  Peter Krahe (0) 2



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.