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Download of a specific version

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Hello,

The server where PRTG was installed crashed.

I am reinstalling the app.

The last backup is <root version="13" oct="PRTG Network Monitor 16.1.21.1924 x64"

The latest version I installed is <root version="14" oct="PRTG Network Monitor 16.4.27.6720 x64

Now I can not restore from backup.

Where can I download the exact <root version="13" oct="PRTG Network Monitor 16.1.21.1924 x64" version from?

Thanks

crash restore version

Created on Nov 5, 2016 5:30:59 PM by  Vladimir Gjurovski (0) 1

Last change on Nov 7, 2016 7:04:44 AM by  Luciano Lingnau [Paessler Support]



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Hello Vladimir,

PRTG will store the latest installed version in the installation folder, which is

C:\Program Files (x86)\PRTG Network Monitor\PRTG Installer Archive

by default. This will include the previous version as well as the current version.

Best regards, Felix

Created on Nov 7, 2016 12:07:37 PM by  Felix Saure [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.