What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general. You are invited to get involved by asking and answering questions!

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags

View all Tags

Download of a specific version



Your Vote:




The server where PRTG was installed crashed.

I am reinstalling the app.

The last backup is <root version="13" oct="PRTG Network Monitor x64"

The latest version I installed is <root version="14" oct="PRTG Network Monitor x64

Now I can not restore from backup.

Where can I download the exact <root version="13" oct="PRTG Network Monitor x64" version from?


crash restore version

Created on Nov 5, 2016 5:30:59 PM by  Vladimir Gjurovski (0) 1

Last change on Nov 7, 2016 7:04:44 AM by  Luciano Lingnau [Paessler]

1 Reply



Your Vote:



Hello Vladimir,

PRTG will store the latest installed version in the installation folder, which is

C:\Program Files (x86)\PRTG Network Monitor\PRTG Installer Archive

by default. This will include the previous version as well as the current version.

Best regards, Felix

Created on Nov 7, 2016 12:07:37 PM by  Felix Saure [Paessler Support]

Please log in or register to enter your reply.

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.