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Can I monitor UPS systems complying with the UPS MIB (RFC-1628) with PRTG?

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In my network I have a no-break (UPS) system that implements the standard UPS-MIB (RFC-1628).

  • What is the easiest way to start monitoring this device with PRTG?
  • Are there any standard sensors or templates?

custom-lookup custom-snmp-sensor devicetemplate lookups mib oid paetemplate snmp ups ups-mib

Created on Nov 17, 2016 2:51:02 PM by  Luciano Lingnau [Paessler Support]

Last change on Jul 11, 2018 11:19:26 AM by  Luciano Lingnau [Paessler Support]



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This article applies to PRTG Network Monitor 16.3.25 or later

Monitoring UPS Systems with PRTG Network Monitor

Yes, you can monitor Uninterrupted Power Supply (UPS) systems, with PRTG. Follow the steps described in this article to setup monitoring for an equipment that implements the standard UPS-MIB according to RFC-1628.

The created sensors will monitor the following properties:

  • UPS Active Alarm Count
  • UPS Battery Estimated Level
  • UPS Battery Estimated Runtime
  • UPS Battery Temperature
  • UPS Battery Status
  • UPS Input Line(s)
  • UPS Output Line(s)

Requirements

Make sure that you meet the following requirements:

  • The following sensor setup requires PRTG Network Monitor version 16.3.25 or later.
  • The UPS you want to monitor needs to be reachable via ping.
  • Your UPS systems are configured correctly. This means, that SNMP must be working on your device and that OIDs from the UPS-MIB need to be reachable.
  • The following OID, pointing to the UPS-MIB, needs to be 'walkable' via SNMP:
1.3.6.1.2.1.33 (upsMIB)

Create Your UPS Monitoring Sensors

  1. Download the required zip-archive here.
  2. Extract the archive to the PRTG program directory. By default, this is %Program Files (x86)%\PRTG Network Monitor\. If you want, you can skip the README file. See the Paessler Knowledge Base to learn more about how and where PRTG stores its data.
  3. There are two relevant files in this archive:
    1. A device template (an .odt file): devicetemplates\Custom UPS TableSensor.odt
    2. A lookup file (an .ovl file): lookups\custom\oid.ups-mib.upsbattery.upsbatterystatus.ovl
  4. In the PRTG web interface, navigate to Setup | Administrative Tools and click Go! in the Load Lookups section.
  5. Create a new device in PRTG with the address (IP or FQDN) of the equipment that you want to monitor and configure its SNMP Credentials accordingly.
  6. Right-click your new device, select Run Auto Discovery With Template, and select the Custom UPS TableSensor from the list. Note: Using the auto-discovery with a dedicated Device Template is convenient here because it automates the creation of the dedicated UPS sensors organized in an SNMP Custom Table Sensor.
  7. The sensors should be deployed after a couple of seconds.
  8. You can adjust the Channel limits or lookups to your needs.

Result

This is how your new sensors will look like on your UPS device:

UPS Device Overview

Click here to enlarge.


As an example of one of the created sensors, this is the UPS Battery Sensor:

Battery Sensor Details

Click here to enlarge.

Happy UPS monitoring!


Note: Please understand that we cannot provide in-depth technical support for custom sensors nor can we guarantee that the above described sensors will work on your systems. Use all components at your own risk.


Troubleshooting

It is possible to troubleshoot the auto-discovery by inspecting the auto-discovery log. If you get entries like the one below ( NOT FOUND), this means that the required OIDs are not available.

[...]
29.03.2016 14:33:24: Template Check; Device ID: 8362; Check ID: ping; FOUND
29.03.2016 14:33:25: Template Check; Device ID: 8362; Check ID: snmp; FOUND
29.03.2016 14:33:26: Template Check; Device ID: 8362; Check ID: snmp1.3.6.1.2.1.33.1.6.1.0; NOT FOUND
[...]

If you need some help with troubleshooting your SNMP sensor, see also the Paessler Knowledge Base article My SNMP sensors don't work. What can I do?

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Created on Nov 17, 2016 2:58:16 PM by  Luciano Lingnau [Paessler Support]

Last change on May 30, 2019 4:49:32 AM by  Sven Roggenhofer [Paessler Technical Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.