What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

Still receiving email notifications despite PRTG uninstalled ?

Votes:

0

Hello I did setup PRTG Network monitor but I decided to uninstall it. The uninstall operation has been performed from Windows uninstall program control panel Since uninstall has been completed I'm still receiving notifications from this PRTG network monitor ?!! How can I completely remove it ? Thanks Regards

email-notifications removal uninstall

Created on Nov 28, 2016 1:56:21 PM



2 Replies

Votes:

0

Dear aumi

As first step, please start services.msc and check, if the PRTG Core Service is running, or not.

Created on Nov 28, 2016 3:56:04 PM by Arne Seifert [Paessler Support]



Votes:

0

Dear aumi

In this case, PRTG is not running. Is that email in question a PRTG notification, or a Paessler newsletter-like email? If you are unsure, please contact [email protected] and forward that email.

Created on Nov 28, 2016 4:41:57 PM by Arne Seifert [Paessler Support]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.