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VMware Host Hardware Status SOAP sensor - wrong password

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I am trying to add the VMware host hardware sensor (SOAP) but am getting an error for incorrect password. I have reviewed the KB that describes which characters are not okay and I have confirmed that none of these characters are being used in the password.

I have setup the PRTG group to use the root credentials on the host. Is this a supported configuration or have I misunderstood how to set this up?

My PRTG probe server is running windows 2012 R2.

host password-is-incorrect vmware

Created on Nov 29, 2016 5:31:49 PM by  mjackson (0) 1



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Hi there,

Please try to enter the credentials directly into the settings of the device in PRTG in the Credentials for VMware/Xenserver". This will prevent issues with the inheritance somewhere in the device tree.

Best regards, Felix

Created on Nov 30, 2016 12:14:26 PM by  Felix Saure [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.