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Remote probe restart automatically



Hi support

I have installed the PRTG for monitoring my Exchange server 2013 with POP3 probe. When I go to my Exchange server any services.msc and stopped the POP3 services.

I found that PRTG will restart the POP3 automatically. The symthom also found in IMAP4

And I found the document https://kb.paessler.com/en/topic/47993-why-does-my-probe-restart-itself

According PRTG is designed to perform automatic restarts of the probe Windows service if there are errors which can automatically be resolved by the service restart.

Any method to disable such behaviour? I can't found any document about the method

Thank you very much Best Regards, Edgar

exchange-2013 probe restart-service

Created on Jan 3, 2017 4:43:49 AM

1 Reply

Accepted Answer



Hello Edgar,

You can navigate to the settings page of the Windows Service Sensor in PRTG. Change the settings to If Service is Not Running > Do nothing. PRTG will then stop to restart the service.

Best regards, Felix

Created on Jan 3, 2017 7:17:55 AM by  Felix Saure [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.