I recently moved our PRTG server from a local setup to a cloud setup. Because it now operates outside of our internal network, security best practices are now more of a concern. Specifically, I am trying to change the user account that is used by both PRTG services from LOCAL SYSTEM to something more limited.
The PRTG Probe Service accepted my new dedicated PRTG user account and starts up just fine. Check.
But the PRTG Core Service will not start when using this dedicated PRTG user account. I have ensured that this PRTG user account has full rights to all relevant directories (Program Files, ProgramData, Logs, etc), but clearly I am missing another step.
I am not able to find the process on how to modify the PRTG Core Service Account anywhere in the documentation. Can you please explain how to change the Service Account for the PRTG Core Service from LOCAL SYSTEM to a dedicated local account? Thank you for your help.