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Error in Historic Data Graphs

Votes:

0

Hello,

I am having a problem with the graphs of historic data. They keep loading the graphs and do not end. See this image: https://uploaddeimagens.com.br/imagens/prtgerror-png

Anyone can help me ?

Thanks

error historic-graphs report-graphs

Created on Jan 26, 2017 12:09:47 PM



3 Replies

Votes:

0

Hi there,

Please check that you have entered the correct hostname under "Setup > System Administration > User Interface > DNS Name". Please check if the graph is properly loaded afterwards.

Best regards.

Created on Jan 26, 2017 10:14:04 PM by Dariusz Gorka [Paessler Support]



Votes:

0

I don't follow. What you mean by "correct hostname". It's the ip addres of the server ?

Created on Feb 24, 2017 5:52:19 PM



Votes:

0

Hi there,

By hostname, I mean the DNS name of the server. For example, Google.com's IP is (from our side) 216.58.205.238 and the corresponding DNS name (hostname) is google.com.

Best regards.

Created on Feb 27, 2017 6:58:38 AM by Dariusz Gorka [Paessler Support]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.