New Question
 
 
PRTG Network Monitor

Intuitive to Use.
Easy to manage.

200.000 administrators have chosen PRTG to monitor their network. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free PRTG
Download >>

 

What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general. You are invited to get involved by asking and answering questions!

Learn more

 

Top Tags


View all Tags


Acknowledged Alarms - State Trigger

Votes:

0

Your Vote:

Up

Down

We have set sensors in alarm status to "Acknowledge for 3 hours" but do not get a notification if the acknowledge time period expires and the sensor is still in a down state. The logs shows the sensor state changing from Down Acknowledged to Down when it expires. Does the state change from Down Acknowledged to Down not qualify as a state trigger to initiate the notification?

acknowledge notifications state

Created on Feb 6, 2017 7:05:49 PM by  rrocha (0) 1



2 Replies

Votes:

0

Your Vote:

Up

Down

Exactly, it doesn't qualify as a state trigger per se, since the internal state changed from down to down :)

Created on Feb 6, 2017 8:09:03 PM by  Stephan Linke [Paessler Support]



Votes:

0

Your Vote:

Up

Down

Thank you for your quick response. In this case, we will use Down Escalation to re-alert.

Created on Feb 6, 2017 8:12:03 PM by  rrocha (0) 1



Please log in or register to enter your reply.


Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.