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PRTG access only from localhost

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Hello!

Some days ago our PRTG server went down and didn't response from Web-interface.

I've checked services - they all are running

I've tried to access PRTG site from server on which it's running like https://127.0.0.01 and success, it works!

But I can't access PRTG site from any computer in the local network

Can you please help me?

localhost prtg service

Created on Feb 8, 2017 7:37:27 AM by  Greg (0) 1



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Hello Greg,

Please check tab "Web Server" in PRTG Administration Tool on the PRTG server to see which IPs are configured for the web server. It appears it might be configured only for local access right now.

In case you require further assistance, send us a support bundle and enter PAE822380 in field "Ticket ID".

Kind regards,

Erhard

Created on Feb 8, 2017 8:04:49 AM by  Erhard Mikulik [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.