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Sensor Error in Library - Can't Open

Votes:

0

I am getting a strange error within a Library I created. If I am at the root group, I can open up sensors as normal and it works fine.

Within a library, every time I click on a sensor or device within the library, I get the following error:

Error (Bad Request) The selected object cannot be used here.

This only happens in library's but as I use library's for my users to access I need this working. Any ideas what might be causing this error?

error library prtg sensor

Created on Feb 16, 2017 1:28:23 AM



3 Replies

Votes:

0

Dear christ

Please provide more information:

  • Are you using the web interface, or the Enterprise Console?
  • Are you logged in as a PRTG admin, or as a normal PRTG user?
  • Is the "Access Rights" section of the library configured accordingly?
  • Did you create that library yourself, or did someone else create it?

Created on Feb 16, 2017 3:27:50 PM by Arne Seifert [Paessler Support]



Votes:

0

Hi Arne,

Answers to your questions are:

  • Web Interface
  • Logged in as any user, including PRTG Admin.
  • Access rights is configured accordingly.
  • I created the library myself.

Thanks

Created on Feb 16, 2017 10:06:09 PM



Votes:

0

Dear christ

Thank you. This case could generate some more emails. Please contact [email protected] about this. You can refer to this knowledge base case.

Created on Feb 17, 2017 1:16:17 PM by Arne Seifert [Paessler Support]




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