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How to send pop-up message alert at mobile APP version.




Can someone advise how to setup some alert/warning message pop-up when using Mobile APP version?


mobile-app prtg snmp

Created on Feb 20, 2017 8:47:13 AM

1 Reply



Hello there,
thank you for your KB-Post.

I'm not sure I'm following. Do you want to send alerts to a phone running the PRTG Mobile App using Push Notifications? In this case please refer to:

Please beware however that in the current PRTG version 17.1.28.xxxx customers with an Expired Trial are unable to use push notifications. This is being worked on and will work again with PRTG release 17.1.29.xxxx. Currently, trying to send PUSH notifications will produce the following error in the Log (Notification Related) (Logs > System Events > Notifications) :

Error sending "Push Notification": Unknown error response

Best Regards,
Luciano Lingnau [Paessler Support]

Created on Feb 20, 2017 11:06:20 AM by  Luciano Lingnau [Paessler]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.