What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general. You are invited to get involved by asking and answering questions!

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
300.000 administrators have chosen PRTG to monitor their network. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags

View all Tags

MD3620i monitoring issue



Your Vote:




We have a Dell MD3620i SAN. It has 2 controllers with 2 different IP address. I'd like to be able to monitor both controller as being the same device in PRTG since it is one device basicaly.

Is this something possible to have more than one IP per device ?

If not, how are you managing SANs with 2 controllers with 2 different IP address ? Do I need to add a new device in PRTG with the second controller IP address ? And if that's the case, can both device be sorta linked togheter so no alerte is created if a LUN suddently changes of controller ?

I hope you do understand my question. I'm not sure how to explain my issue and I'm pretty new to PRTG.

Thanks for your inputs !

device multiple-ip-address san

Created on Feb 22, 2017 9:24:54 PM by  J-F (0) 1

1 Reply



Your Vote:



Hi there,

Unfortunately, it is not possible to create a device with two IP addresses within PRTG. Please create a new device and its sensors for each IP address. The main reason why this option is not available, is due to how the data should be presented as it could be different from IP to IP.

Best regards.

Created on Feb 23, 2017 7:47:32 PM by  Dariusz Gorka [Paessler Support]

Please log in or register to enter your reply.

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.