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Getting error Pe062 no packets received with QoS sensor

Votes:

0

I am not getting any type of data form this sensor

cbqossensor netflowsensor qossensor

Created on Feb 23, 2017 8:16:29 PM



3 Replies

Votes:

0

Hi there,

The message (Timeout. No packets received. (code: PE062)) indicates that the port between both devices is beeing blocked by a firewall, anti virus software or other security software. Please double chack the the port is not used by another programm or blocked. Are you performing any NAT or PAT for these packets?

Created on Feb 24, 2017 12:16:25 PM by Dariusz Gorka [Paessler Support]



Votes:

0

For the records:

This will happen when edit the target probe or core name in Probe Name field in the Basic Probe Settings page

To Fix, go to the QoS sensor settings page, edit any field to highlight the Save button, then click it to save the changes. In a couple of minutes it (should) be working again.

Regards

Omar.

Created on Sep 24, 2018 8:22:28 AM



Votes:

0

This is a know issue with this sensor.

See also:
https://kb.paessler.com/en/topic/63659-qos-sensor-issue

If you want it fixed, upvote it here:
https://kb.paessler.com/en/topic/82347-make-the-qos-sensor-work

Created on Nov 9, 2018 7:11:41 PM

Last change on Nov 12, 2018 6:47:18 AM by Dariusz Gorka [Paessler Support]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.