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PE235 Class not found on Windows Physical Disk I/O beta

Votes:

0

Can anyone advise why a server reboot would seemingly break connection to a WMI sensor for Windows Physical Disk I/O Beta ? The error is Class(es) not found PE235

A restart of the probe resolves the issue each time until the next reboot. Multiple 2012 server affected, it happens with both Hybrid mode and WMI only on the parent Windows Compatibility settings. It seems to have appeared since the last upgrade to build 17.1.29.1427+

Post restart of the probe, the sensors continue to run properly so clearly the underlying mechanism is sound.

Any ideas?

class pe235 prtg wmi

Created on Mar 23, 2017 3:23:25 PM



2 Replies

Votes:

0

Dear elwood

As first step, please update to 17.1.30. If the issue persists, please contact us via the web interface (Setup / Contact Support) and include a support bundle so that we get some important log files. Thank you!

Created on Mar 24, 2017 12:49:58 PM by Arne Seifert [Paessler Support]

Last change on Mar 24, 2017 12:50:19 PM by Arne Seifert [Paessler Support]



Votes:

0

Upgrade didn't resolve it, so we have sent the bundle as suggested.

Created on Mar 28, 2017 8:49:04 AM




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