I am the admin of a local network of Windows computers (clients) that are set up in a domain (w/ AD), and I just recently installed PRTG to monitor them all. However, so far it seems only 2 of the 10 client devices I've added thus far are showing the full amount (14) of hardware sensors (when I do the Sensor recommendation process to detect them), whereas all the others are only showing 2: Ping and RDP sensors. Why can't the others detect all their sensors too?
What are the requirements for the sensors of Windows clients?
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Hey LanguidLegend,
Thank you very much for your KB-posting.
Please check if WMI and (in case you want to use SNMP-based sensors as well) SNMP is running fine on the target-hosts.
Additionally, please check in PRTG the Windows credentials in the device settings to ensure that PRTG has sufficient rights.
Best regards,
Sven
Created on Mar 24, 2017 11:17:12 AM by
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