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What are the requirements for the sensors of Windows clients?

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I am the admin of a local network of Windows computers (clients) that are set up in a domain (w/ AD), and I just recently installed PRTG to monitor them all. However, so far it seems only 2 of the 10 client devices I've added thus far are showing the full amount (14) of hardware sensors (when I do the Sensor recommendation process to detect them), whereas all the others are only showing 2: Ping and RDP sensors. Why can't the others detect all their sensors too?

client missing recommendations sensors windows

Created on Mar 23, 2017 9:23:01 PM by  LanguidLegend (0) 1



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Hey LanguidLegend,

Thank you very much for your KB-posting.

Please check if WMI and (in case you want to use SNMP-based sensors as well) SNMP is running fine on the target-hosts.

Additionally, please check in PRTG the Windows credentials in the device settings to ensure that PRTG has sufficient rights.

Best regards,
Sven

Created on Mar 24, 2017 11:17:12 AM by  Sven Roggenhofer [Paessler Technical Support]



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