In your PRTG Notifications video, at about eighth minute, your presales engineer talks about notifications escalations. https://www.paessler.com/support/videos/prtg-videos/6
The thing that's rather unclear is whether you'd get two actions triggered simultaneously in case that state trigger contained configuration like this When sensor state is Warning for at least 60 seconds perform Ticket Notification When sensor state is Warning for at least 60 seconds perform Email notification and repeat every 0 minutes
Also, are there any bulit-in dependencies? i.e. Would the second line be invoked in case the first one failed?