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What does error code PE1235 mean?

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hi I have made a account, when i log in on PRTG’s webserver, a popup appears which displays “Lost connection to PRTG server!” and I cannot continue. This error has the code PE1235:

gar log mar

Created on Apr 24, 2017 12:26:33 PM by  marzieh salimi (0) 1



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Hi there,

Please open PRTG Administration Tool on the PRTG server, go to tab "Logs and Info", there you find a button for uploading logs. In field "Ticket No" please enter the following: PAE859057

Thank you & kind regards,

Erhard

Created on Apr 25, 2017 8:56:35 AM by  Erhard Mikulik [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.