What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags

View all Tags

Sensors should not go in red/down state




We are using a lot sensors just for "performance" measuring, these sensors should never get in Red/Down state, event not if there is a connection issue, network, or similar. Just we need the historic data.

There is an option for all sensors "When a sensor reports an error", i'd love it there would be an option to set the sensor only in warning state (to know that sensor i.E. doesen receives information), but never to down.

Is this somehow possible or in a next release available?

Thanks Oli

reports sensor state warning

Created on Apr 24, 2017 2:15:47 PM

1 Reply



Hi Oliver,

The sensor will go into a down state inevitably if the device can't be reached, that can't be avoided. You can however automatically acknowledge them so they don't trigger notifications any longer.

Created on Apr 26, 2017 8:42:38 AM by  Stephan Linke [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.