Starting from scratch. No experience with this product or forum. If there is another path to answer this question, please advise. I apologize in advance if it has been asked and answered. I do not even know where to start to look since documentation is so large.
Overview:
Small office of 8 devices. One server called S. One primary client/user machine called C.
gigabit routers and switches and NICs.
C most often runs as a client of S -- no internet involved. Strictly intranet.
C runs credit card authorization via internet from time to time.
From time to time C has long response time delay. 'Long' means sometimes 10 seconds but can be 90 seconds. No pattern to when delay will hit.
The worst user involved delay is when credit card verification takes 90 seconds.
Most of the time client/sever C/S response is virtually instantaneous.
Lan speedtest usually 300 -600 gbit/sec between C/S. Lan speedtest averages 450 down, 350 up.
During delay lan speedtest goes to 60 to 80 down.
On S, cpu well below 50% and no clear indication that disk util is high and SMART shows no crc/etc errors.
Delays are infrequent and random.
Anti virus etc off.
speedtest.net 45 gbit -50 down, 5 up
C uses internet for credit card auth.
Questions:
- What type of sensor(s) are needed to identify the cause or source of the delay?
- Where to go in documentation?
- Run on S or C or both?
- Any samples of similar application of PRTG?
Last change on May 1, 2017 5:55:33 AM by
Add comment