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App won't connet

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When I try to connect my app to my account (using QR code) i get a long error with a bunch of code (no error number).

Not sure why i can't connect? How should I proceed?

First line of error below..... its very long.

Error Invalid JSON result: mediapc-Google Search(function(){windows.google=9KEI'_XYGWcG...........

android app error

Created on Apr 30, 2017 11:49:14 PM by  Sibbles (0) 1



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Hey Sibbles,

Please open a new support ticket (using the ticket no PAE862017) and forward us a screenshot of the entire error message.

Additionally, i have some further questions:

  • Which version of PRTG are you using?
  • Are you referring on iOS or on Android App?

Kind regards,
Sven

Created on May 1, 2017 11:13:57 AM by  Sven Roggenhofer [Paessler Technical Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.