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App won't connet

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0

When I try to connect my app to my account (using QR code) i get a long error with a bunch of code (no error number).

Not sure why i can't connect? How should I proceed?

First line of error below..... its very long.

Error Invalid JSON result: mediapc-Google Search(function(){windows.google=9KEI'_XYGWcG...........

android app error

Created on Apr 30, 2017 11:49:14 PM



1 Reply

Votes:

0

Hey Sibbles,

Please open a new support ticket (using the ticket no PAE862017) and forward us a screenshot of the entire error message.

Additionally, i have some further questions:

  • Which version of PRTG are you using?
  • Are you referring on iOS or on Android App?

Kind regards,
Sven

Created on May 1, 2017 11:13:57 AM by  Sven Roggenhofer [Paessler Technical Support]




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