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Can't conect to server

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i have problem like this Waiting for Core server start ...

Connecting to: http://127.0.0.1/home?username=prtgadmin&passhash=910284184 failed...: Socket Error # 10061 Connection refused.

please help me !!!

help prtg server

Created on May 10, 2017 6:16:28 AM



1 Reply

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Hey Joseph,

Have you already tried to reboot the machine or to re-install PRTG by using the installer which can be found under C:\Program Files (x86)\PRTG Network Monitor\PRTG Installer Archive ?

In case that these steps do not help, please open a new support ticket for this case (using the TicketNo PAE866223) and forward us a Support Bundle including the log files from PRTG and some screenshots of the received error message.

Kind regards,
Sven

Created on May 10, 2017 11:01:40 AM by Sven Roggenhofer [Paessler Technical Support]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.