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Device names change



When adding sensors I find, not all the time, that the sensor name changesafter a while.

So for example I might create a sensor with the name: ABCD - then do what I need to do and next time I look at time, which could be 24hrs later or so, it has changed to: (ABCD) and then other times it will add [RMON] to the end.

What causes this and is there a way for me to stop it doing this?

changes name prtg prth

Created on Jun 2, 2017 8:56:56 AM

4 Replies



Hello Stuart,

Please navigate to the device where the RMON sensors are located and open the settings page. Unfold the SNMP Compatibility Options and see if Port Name Update > Keep port names (use this if you edit the names in PRTG) is marked.

Best regards, Felix

Created on Jun 2, 2017 11:53:58 AM by  Felix Saure [Paessler Support]



Thank you Felix - yes, I have that option marked.

Created on Jun 2, 2017 11:56:29 AM



Hi Stuart,

Can you please provide a screenshot of the History tab of the RMON sensor which changes its name?

Cheers, Felix

Created on Jun 2, 2017 12:29:56 PM by  Felix Saure [Paessler Support]



Next time I spot one I will as I have now corrected' them all and can't recall which ones did this.

Created on Jun 2, 2017 12:32:02 PM

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