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Auto discovery issue?

Votes:

0

Hi,

I am new to PRTG. I installed a core server using PRTG v17.2.31.2018.

I created a device template in order to deploy similar sensors to multiple windows servers.
I ran the Auto Discovery > Run Auto-Discovery with template but then I get an error:

'Error reading data from server (HTTP/1.1 400 Bad Request 400).

In the PRTG Core Server Log it shows:

Invalid Operation Request  ID: 50for User: 100  Manual discovery group requests to discover, but has no base ip
Webserver: Error 400: Sorry, the object is currently not valid, try again later

I did not specify any IP range as I ran the discovery against the groups created by the initial discovery:

  • Network Discovery
  • Network Discovery>Windows
  • Network Discovery>Windows>Clients
  • Network Discovery>Windows>Servers

I also tried to run the 'plain' Auto Discovery (so without template) but nothing seems to happen, no entry is added to any of the log files.

auto-discovery prtg template

Created on Jun 29, 2017 4:56:48 PM

Last change on Jul 3, 2017 11:48:28 AM by Luciano Lingnau [Paessler]



2 Replies

Votes:

0

Hello there,
thank you for your KB-Post.

Based on the following message:

Manual discovery group requests to discover, but has no base ip

It appears that you're trying to start an auto-discovery at group level, but there's no IP subnet/range defined. Please double-check the groups settings and make sure that the selected options and entered values (for each group) are valid.

Please note that if you want to re-discover the currently deployed devices with new templates, you should use the Devices > Device List menu, and select all relevant devices, then via multi-edit configure them to use the desired template and then again via multi-edit start a new auto-discovery on all of these devices.

When working with customer templates however, I encourage you to first test your templates on a single device before doing a discovery on a large amount of devices.

Best Regards,
Luciano Lingnau [Paessler Support]

Created on Jul 3, 2017 11:48:23 AM by Luciano Lingnau [Paessler]

Last change on Jul 3, 2017 11:50:36 AM by Luciano Lingnau [Paessler]



Votes:

0

Hi Thanks I haven't had a chance to try this yet but I will

Created on Jul 3, 2017 3:16:18 PM




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