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Canon Printer SNMP Monitoring

Votes:

0

Hi, I am having trouble in monitoring the Canon printers with PRTG SNMP Printr and Custom sensors.

I have already been through the previous resolutions provided by Paessler regarding the same issue, but didn't resolve mine.

I am getting the same error: No response (check: firewalls, routing, snmp settings of device, IPs, SNMP version, community, passwords etc) (SNMP error # -2003)

This is my walk result. :

----------------------- New Test -----------------------
Paessler SNMP Tester 5.2.3 Computername: CBQ00178 Interface: (172.20.4.56)
18/07/2017 8:39:39 AM (19 ms) : Device: 172.30.7.84
18/07/2017 8:39:39 AM (24 ms) : SNMP V1
18/07/2017 8:39:39 AM (31 ms) : Walk 1.3.6.1
18/07/2017 8:39:39 AM (230 ms) : 1.3.6.1.2.1.1.1.0 = "Canon iR3225 /P" [ASN_OCTET_STR]
18/07/2017 8:39:39 AM (432 ms) : 1.3.6.1.2.1.1.2.0 = "1.3.6.1.4.1.1602.4.7" [ASN_OBJECT_ID]
18/07/2017 8:39:39 AM (632 ms) : 1.3.6.1.2.1.1.3.0 = "32250731" [ASN_TIMETICKS]
18/07/2017 8:39:40 AM (830 ms) : 1.3.6.1.2.1.1.4.0 = "IT Support" [ASN_OCTET_STR]
18/07/2017 8:39:40 AM (1027 ms) : 1.3.6.1.2.1.1.5.0 = " CB PNG Accounts Dept iR3225" [ASN_OCTET_STR]
18/07/2017 8:39:40 AM (1228 ms) : 1.3.6.1.2.1.1.6.0 = "CB PNG Main Office Motukea Is" [ASN_OCTET_STR]
18/07/2017 8:39:40 AM (1431 ms) : 1.3.6.1.2.1.1.7.0 = "72" [ASN_INTEGER]
18/07/2017 8:39:40 AM (1630 ms) : 1.3.6.1.2.1.2.1.0 = "1" [ASN_INTEGER]
18/07/2017 8:39:41 AM (1830 ms) : 1.3.6.1.2.1.2.2.1.1.1 = "1" [ASN_INTEGER]
18/07/2017 8:39:41 AM (2030 ms) : 1.3.6.1.2.1.2.2.1.2.1 = "eth0" [ASN_OCTET_STR]
18/07/2017 8:39:41 AM (2230 ms) : 1.3.6.1.2.1.2.2.1.3.1 = "6" [ASN_INTEGER]
18/07/2017 8:39:41 AM (2432 ms) : 1.3.6.1.2.1.2.2.1.4.1 = "1500" [ASN_INTEGER]
18/07/2017 8:39:41 AM (2632 ms) : 1.3.6.1.2.1.2.2.1.5.1 = "100000000" [ASN_UNSIGNED]
18/07/2017 8:39:42 AM (2832 ms) : 1.3.6.1.2.1.2.2.1.6.1 = "
18/07/2017 8:39:42 AM (3032 ms) : 1.3.6.1.2.1.2.2.1.7.1 = "1" [ASN_INTEGER]
18/07/2017 8:39:42 AM (3235 ms) : 1.3.6.1.2.1.2.2.1.8.1 = "1" [ASN_INTEGER]
18/07/2017 8:39:42 AM (3437 ms) : 1.3.6.1.2.1.2.2.1.9.1 = "0" [ASN_TIMETICKS]
18/07/2017 8:39:42 AM (3639 ms) : 1.3.6.1.2.1.2.2.1.10.1 = "10773183" [ASN_COUNTER]
18/07/2017 8:39:43 AM (3840 ms) : 1.3.6.1.2.1.2.2.1.11.1 = "48214" [ASN_COUNTER]
18/07/2017 8:39:43 AM (4040 ms) : 1.3.6.1.2.1.2.2.1.12.1 = "0" [ASN_COUNTER]
18/07/2017 8:39:45 AM (6059 ms) : Error: -2003

canon monitoring snmp-sensor

Created on Jul 17, 2017 10:41:09 PM

Last change on Jul 18, 2017 4:51:59 AM by Sven Roggenhofer [Paessler Technical Support]



1 Reply

Votes:

0

Hi there,

There seems to be an issue on the device as the connection interrupts after some queried OIDs. Please check if there is a newer Software available for the device or check the issue with your device vendor as the issue clearly indicates a devices fault.

Best regards.

Created on Jul 18, 2017 11:30:59 AM by Dariusz Gorka [Paessler Support]




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